A DeWalt tool box organiser is the way to go if you’re looking for heavy duty storage. The warranty on new DEWALT pressure washers is as follows: DEWALT pressure washers model year 2008 (black frames) have a 2 year all components covered warranty. This warranty does not cover part failure due to normal wear or tool abuse. For thepurposes of the 1 Year Service Contract, misuse, neglect and abuse are defined as using the tool in a manner not specified by the instruction manual.5.4 Damage caused by use, misuse or abuse of non-approved accessories or attachments,including but not limited to, non-genuine batteries & chargers. Venting occurs when excessive current draw on the battery pack (through misuse or abuse of the tool the battery pack is attached to) causes a build up of pressure &heat within the battery cell(s), resulting in battery cell(s) damage and / or leakage.14.5 Unless specified in sections 14.1 to 14.4, all other warranty conditions and exclusions in sections 1.1 to 11.3 apply to the limited warranty on DEWALT branded batteries. The 1 Year Limited Replacement Warranty covers manufacturing or material defect only.17.2 The 1 Year Service Contract is not applicable to DEWALT Accessories\Storages.17.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT Accessories\Storages.17.4 Separate warranty conditions apply to all DEWALT Accessories that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished accessories. To keep you working at peak performance, DEWALT Service Centers have remained open throughout the COVID-19 pandemic. Dewalt is one of the most recognised and leading power tool brands in the world, being the flagship brand of probably … It looks like you’re browsing from another country. Refer to separate warranty conditions for these products. If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. We take extensive measures to ensure all our products are made to the very highest standards and meet all relevant industry regulations. With contactless and in-store service options, every Service Center strictly adheres to current CDC health and safety guidelines. DEWALT has granted the following products to be manufactured and sold under license with the stated warranties, under the same terms and conditions as the 1 year warranty on DEWALT POWER TOOLS, but over the stated period for each licensee. If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. Part. Get support on your DEWALT products here. 15. Not sure of your product number? Registering your purchase with MyDEWALT links your products to important information such as: quick and easy access to manuals, parts and documentation; view related accessories and products to your registered tools; easily rate and review your DEWALT … 10. The DEWALT DCK2111L2T-XE 12V XR Brushless Sub-Compact 2 Piece Combo Kit With 2 x 3Ah Batteries. View our support section for warranty info, product manuals and FAQs, find a service center, or to contact DEWALT customer support. AU. Get the service you need and deserve. 12. Find the perfect accessory for every job below. DO NOT MAIL / RETURN.Stanley Black & Decker810 Whitehorse RoadBox Hill, Victoria 3128Australia: 1800 338 002New Zealand: 0800 339 258, Terms of use Refer to separate warranty conditions for these products. Not sure of your product number? First name* It looks like you’re browsing from another country. 5. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the “D”-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. Limited Warranty on DEWALT Repairs:15.1 Workmanship on, and materials used in, a warranty repair on any DEWALT product conducted by an authorized DEWALT warranty repairer are covered by the DEWALT limited warranty on repairs for 90 days from the date of the repair.15.2 Evidence of the date of the previous repair (e.g. This is the Australia site. | Privacy policy, All accessories (including those sold with the product), Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products, Radial Arm Saws / Stationary Products /Nailers. This warranty does not cover part failure due to normal wear or tool abuse. access to proof of ownership, warranty service as well as safety notices and recalls 1 Add Your Product Enter Your Model Number Or Product Name Enter For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). Why Register your DEWALT tool and /or product? For the purposes of the 30 Day No Risk Satisfaction Guarantee, excessive use is deemed to have occurred when a product is assessed by DEWALT as displaying wear & tear that is considered abnormal for a product of its age, when used in the regular manner and in the normal application the product was designed for.8.5 Any product where a modification to the original product has occurred, or where the product casing has been opened, or where actual or attempted repair work on the product has been carried by anyone other than a DEWALT authorized service technician, or where a repair used non-genuine DEWALT parts.8.6 Products from a kit where the manufacturing date code of the product being claimed under the 30 Day No Risk Satisfaction Guarantee is more than 9 months older than other products in the kit.8.7 Products purchased outside of, or parallel imported into, Australia, New Zealand or the South Pacific Islands.8.8 Products purchased from an unauthorized DEWALT reseller, including on-line trading companies or individuals (e.g. Limited Warranty on DEWALT Batteries:14.1 DEWALT branded Premium Yellow Top NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 2 years old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.2 All other DEWALT branded NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 12 months old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.3 Separate DEWALT warranty conditions apply to all DEWALT branded batteries that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished batteries. This warranty does not cover part failure due to normal wear or tool abuse. 3 YEAR LIMITED WARRANTY. DeWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. This product has a three year warranty on any defects due to faulty materials or workmanship from date of purchase. DEWALT products and accessories are available online and at retailers nationwide. Products excluded from the 1 Year Service Contract:The following DEWALT branded products are excluded from the 1 Year Service Contract. MyD E WALT benefits. This warranty does not include damages to the product resulting from accidents, misuse, and use of inappropriate accessories, normal wear of its components for regular usage or repairs performed by non - authorized service centers by DEWALT. This product is warranted for 3 year from the date of purchase. For the purposes of the 30 Day No Risk Satisfaction Guarantee, non-approved accessories, attachments,batteries & chargers are defined as those not specified by the instruction manual.8.4 Products that have failed or are damaged due to excessive use within the 30 day period. Filter your results This product is warranted for 3 year from the date of purchase. The choice of service technician is at DEWALT¡¯s discretion and may include external agents or independent contractors.12.6 Separate warranty conditions apply to Radial Arm Saws / Stationary products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products. AU. In general:1.1 The 3 Year Limited Warranty period applies for 3 years from the date of purchase from an authorized DEWALT reseller.1.2 The 3 Year Limited Warranty covers the costs of labour and materials only where they are used to repair a manufacturing or material defect in the product.1.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all warranty claims.1.4 The 3 Year Limited Warranty period is not extended if for some reason the product is replaced during or after the original 3 Year Limited Warranty period. See section 13 for more information.16.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT service parts). Authorized Laser Service Agent In general:4.1 The 1 Year Service Contract applies for 1 year from the date of purchase from an authorized DEWALT reseller.4.2 The 1 Year Service Contract covers the costs of labour, materials and lubricant only as assessed by DEWALT as being necessary to service the product to a sound mechanical and electrical condition.4.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the product purchased & the place of purchase) from an authorized DEWALT reseller is required for all 1 Year Service Contract claims.4.4 The 1 Year Service Contract is not extended if for some reason the product is replaced during or after the original 1 Year Service Contract warranty period. Take a look at some of our most popular Power Tool categories below, including our innovative and versatile XR FLEXVOLT range. COPYRIGHT© 2019 DEWALT. 11. Close search options. English-Australia; Toggle navigation. A defective product meeting the warranty conditions set forth herein will be replaced or repaired at no charge in either of two ways: The first, which will result in exchanges only, is to return the product to the retailer from whom it was purchased (provided that the store is a participating retailer). It looks like you’re browsing from another country. Limited Warranty on DEWALT Radial Arm Saws / Stationary Products:12.1 A 1 Year Limited Warranty applies to all DEWALT branded Radial Arm Saws / Stationary products.12.2 The 1 Year Service Contract is not applicable to any DEWALT branded Radial Arm Saws /Stationary products.12.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to any DEWALT branded Radial ArmSaws / Stationary products.12.4 Set-up and / or alignment of Radial Arm Saws / Stationary products are not covered under the 1 Year Limited Warranty.12.5 Where DEWALT assesses that a faulty component cannot be freighted without impact on the alignment of the Radial Arm Saw / Stationary product, the repair will be conducted on site by a DEWALT authorized service technician. 16.1 DEWALT service parts are covered by a 90 Day Limited Replacement Warranty. The 90 Day Limited Replacement Warranty covers manufacturing or material defect only. General Warranty Qualifications:18.1 DEWALT reserves the right to inspect any actual or associated products, repairs, service parts or accessories on which a warranty claim is being made, in order to assess eligibility of the actual item for warranty and to ensure appropriate resolution of the warranty claim.18.2 If a claim is made under a DEWALT warranty, DEWALT may at its discretion only, opt to replace the product (either with the same product or with a similar product(s) up to the same purchase value as the original product), or to refund the purchase price if for any reason an effective repair (as assessed by DEWALT), is unable to be achieved.18.3 DEWALT reserves the right to review and amend its warranty policies and periods on all products,repairs, service parts & accessories, from time to time as DEWALT considers appropriate. For further detail of warranty coverage and warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). I want to buy a spare part; I need my tool repaired; Warranty Information; I need to register my tool ... After sales service | 2020 . Yes, I would like to receive exclusive promotions, news and the latest product information by email from DEWALT. The DEWALT Footwear warranty does not cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes or misuse and/or abuse by the wearer. Limited Warranty on DEWALT Accessories\Storages:17.1 DEWALT accessories\Storages are covered by a 1 Year Limited Replacement Warranty. The trouble I'm having however is with Warranty Registration. 1. How would you like to proceed? I signed up to the Dewalt website and inputted my tool model numbers on my account. Three Year Limited Warranty. This is the Australia site. How would you like to proceed? For the purposes of the 1 Year Service Contract, non-approved accessories, attachments, batteries & chargers are defined as those notspecified by the instruction manual.5.5 Products from a kit where the manufacturing date code of the product being claimed under the 1 Year Service Contract is more than 9 months older than other products in the kit.5.6 Products purchased outside of, or parallel imported into, Australia, New Zealand or the South Pacific Islands.5.7 Products purchased from an unauthorized DEWALT reseller, including on-line trading companies or individuals (e.g. Back. Simply subscribe to MYDEWALT, follow the instructions to register your product, and add it … The excluded items are: 3. Product. The 1 Year Service Contract excludes:5.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 1 Year Service Contract.5.2 Replacement of worn parts is not covered by the 1 Year Service Contract where it is deemed by DEWALT that the product is still in mechanically sound condition. 18. DeWalt cordless power tools will help you to get any project up and running in no time. Register all of your D E WALT tools and accessories. By clicking Sign Up, you are agreeing to the collection and use of your data in accordance with DEWALT's Privacy Policy. Register products for an extended warranty, Leave reviews and be part of the community. 5 Star Service Agent SBD Service Centre Drop off & Collection Point Home; FAQ; Service Support. You are entitled to a replacement or refund for a major failure and compensation for any other loss or damage. 19. The DEWALT Warranties are not provided to persons purchasing DEWALT product for resale purposes. Keep your tool running in top shape with services like cord repair, brush set replacement, and more. 8. DEWALT Warranty Policy. Processing your order or other transactions, including warranty and product registration, claim, or request, and providing related customer service. Change your location Australia, Australia &... Authorised Access D E WALT. 7. The 90 Day Limited Replacement Warranty covers manufacturing or material defect only.16.2 The 1 Year Service Contract is not applicable to DEWALT service parts.16.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT service parts.16.4 Separate warranty conditions apply to all DEWALT service parts that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished service parts. 9. English-Australia; Toggle navigation ... Service > DEWALT > Service Agent Locator. ; Be amongst the first to hear about the latest products from D E WALT… As a MYDEWALT user, you can extend the warranty on some of your DEWALT tools to 3 years. For the purposes of the 3 Year Limited Warranty, misuse, neglect and abuse are defined as using the product in a manner not specified by the instruction manual.2.3 Damage caused by use, misuse or abuse of non-approved accessories or attachments, including but not limited to, non-genuine batteries & chargers. Products excluded from the 3 Year Limited Warranty Period:The following DEWALT branded products are excluded from the 3 Year Limited Warranty Period. 13. See section 13 for more information.17.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT accessories). Trading Post, eBay etc) that are not authorized DEWALT resellers in Australia, New Zealand or the South Pacific Islands. Become part of an exclusive club, for those who are serious about their tools. The DEWALT Warranties set out in this document are provided to persons who have purchased the DEWALT products specified in this document from an authorized DEWALT reseller. You can opt out of receiving communications at any time. 17. From saws to screwdrivers, our hand tools are designed for precision results, day in, day out. The 3 Year Limited Warranty excludes:2.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 3 Year Limited Warranty.2.2 Damage caused by accident, misuse, neglect, abuse or shipping/freight accident. 4. The 3 Year Limited Warranty:The 3 Year Limited Warranty is a repair warranty that applies to DEWALT branded products, unless specifically excluded from the 3 Year Limited Warranty as qualified in the following product warranty information. Any good tradie knows that taking care of their tools will help them last longer and not get damaged. repair invoice or job card) is required to claim the DEWALT limited warranty on a repair.15.3 The 1 Year Service Contract is not applicable to DEWALT repairs.15.4 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT repairs.15.5 Unless specified in sections 15.1 to 15.4, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the limited warranty on DEWALT repairs.16. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). 2. Limited Warranty on DEWALT Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products:13.1 A 1 Year Limited Warranty applies to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.2 The 1 Year Service Contract is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished products by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to any DEWALT branded products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished product by a DEWALT Company Owned Service Centre, DEWALT Warranty Agent or an authorized DEWALT reseller (where the product was designated as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± or Blemished by DEWALT at the time of sale to the authorized reseller).13.4 Unless specified in sections 13.1 to 13.3, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Warranty on DEWALT branded Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished products. Service Agent Locator. How would you like to proceed? You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.Your Purchase RecordDate of Purchase:Model Number:Type Number:Retailer:IMPORTANT: Retain the purchase receipt and this warranty booklet for future reference /warranty claims. The 30 Day No Risk Satisfaction Guarantee:The 30 Day No Risk Satisfaction Guarantee applies to DEWALT branded products, unless specifically excluded from the 30 Day No Risk Satisfaction Guarantee, as qualified in the following product warranty information.In general:7.1 The 30 Day No Risk Satisfaction Guarantee applies for 30 days from the date of purchase from an authorized DEWALT reseller.7.2 The 30 Day No Risk Satisfaction Guarantee entitles the consumer to a replacement, refund or in-store credit up to the purchase value of the original product, where the consumer is dissatisfied with the product and returns the entire product (including all accessories, batteries, chargers & kit boxes originally supplied as part of the product) back to the place of purchase.7.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all 30 Day No Risk Satisfaction Guarantee claims.7.4 The 30 Day No Risk Satisfaction Guarantee is not extended if for some reason the product is replaced during or after the original 30 Day No Risk Satisfaction Guarantee warranty period. Returns should be made within the time period of the retailer's policy for exchanges. Statutory Warranties:19.1 Our goods come with guarantees that cannot be excluded under Australian Consumer Law. Refer to separate warranty conditions for DEWALT products.16.6 Unless specified in sections 16.1 to 16.5, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 90 Day Limited Replacement Warranty on DEWALT service parts. For brushes only: brushes will only be replaced under the 1 Year Service Contract if more than 50% worn.5.3 Damage caused by accident, misuse, neglect, abuse or shipping/freight accident. We will repair, without charge, any defects due to faulty materials or workmanship. Concrete Drilling Dust Extractor Systems & Connectors. This is the Australia site. DEWALT Warranty Policy. Buy Dewalt Australia Dewalt has a long history in Australia and TradeTools have been partners with this iconic tool company for much of that journey. The 1 Year Service Contract ¨C Labour & Parts at No Cost:The 1 Year Service Contract applies to DEWALT branded products, unless specifically excluded from the 1 Year Service Contract, as qualified in the following product warranty information. For the purposes of the 3 Year Limited Warranty, non-approved accessories, attachments, batteries & chargers are defined as those not specified by the instruction manual.2.4 Failure or damage due to fair wear & tear incurred on the product during the course of normal use. Products excluded from the 30 Day No Risk Satisfaction Guarantee:The following DEWALT branded products are excluded from the 30 Day No Risk SatisfactionGuarantee. Change your location Australia, Australia &... Authorised Access D E WALT. Choose your search option. COPYRIGHT© 2019 DEWALT. For the purposes of the 30 Day No Risk Satisfaction Guarantee, misuse, neglect and abuse are defined as using the tool in a manner not specified by the instruction manual.8.3 Products that have been damaged after purchase by use, misuse or abuse of non-approved accessories or attachments, including but not limited to, non-genuine batteries & chargers. AU. Close search options. NOT A MEMBER YET, CREATE YOUR ACCOUNT NOW… MyD E WALT benefits. At our DEWALT® Service Centers we offer top-notch service and repairs to give you the expertise and results you expect. To ensure that you have access to all the features of the site, upgrade your browser to the latest version of Microsft Edge, Chrome or Firefox. Warranty Repairers:11.1 Only service technicians at DEWALT Company Owned Service Centres or at authorized DEWALTWarranty Agents can perform warranty repairs.11.2 A list of the contact details for DEWALT Company Owned Service Centers and authorized DEWALTWarranty Agents can be found on our website.11.3 Authorized DEWALT Warranty Agents may vary these Terms and Conditions at their own expense. 3 years free service on certain dewalt battery packs – dcb200, dcb203, dcb204, dcb204bt, dcb205, dcb205bt, dcb206, dcb230, dcb606, dcb609, dcb612 (they mention some batteries have 2 years warranty, some 3 years warranty, etc.) Any defects due to faulty materials or workmanship for three years from the 1 service. Australia, New dewalt warranty australia or the South Pacific Islands Power tool categories below, including warranty and product registration claim... Purchasing DEWALT product for resale purposes look at some of our most popular Power tool categories,. 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Tool categories below, including our innovative and versatile XR FLEXVOLT range of your D E WALT benefits about! Products and accessories information to you, such as changes to our terms, conditions and policies for who! Years from the date of purchase at peak performance, DEWALT service parts are by... Accessories\Storages are covered by a 90 Day Limited Replacement warranty covers manufacturing or material only... And compensation for any other loss or damage caused where repairs have been made attempted! To the very highest standards and meet all relevant industry regulations you are entitled to a DEWALT tool organiser. Can be returned dewalt warranty australia the retailer 's policy for exchanges promotions, news and the latest product information by from. Defect only service Contract is not applicable to DEWALT service parts are covered by a 1 service... Accessories or damage caused where repairs have been made or attempted by others collection use... At any time versatile range of cordless garden and landscaping Power tools offer unbridled versatility, high and!